Poll suggests Franke Sissons deliver super service

Poll suggests Franke Sissons deliver super service

In a recent customer satisfaction survey sent out to their existing customers, Franke Sissons scored over 95% satisfaction when customers were asked about key deliverables such as how easy they are to deal with, value for money and quality.

Furthermore, over 99% of respondents stated that they were satisfied but mostly more than satisfied when asked about the helpfulness and knowledge of their staff. The survey goes into specific detail around a number of themes such as Customer Service and External Representation, Estimating, Invoicing and Communication. Conducted each year, the survey is an opportunity for the Chesterfield based company to collate feedback from customers to understand their experience in dealing with them.

Andy Dukelow, Managing Director commented “Our customers are at the very heart of our strategy so it’s really important that we understand their needs and requirements to allow us to adapt and meet their needs wherever possible".

Add to Project Board

Create a new project board:


Franke Sissons

Franke Sissons

Franke Sissons is part of the Water Systems Division of the Franke Group. It is a world leading provider of intelligent washroom solutions to the public, semi-public and commercial sector.

Established in 1784, Franke Sissons has over 230...
View company profile
T(01246) 450255
F(01246) 451276
Ews-marketing.gb@franke.com
WVisit Franke Sissons's website
 14 Napier Court, Gander lane, Barlborough Link Business Park, Barlborough, Derbyshire, S43 4PZ

Make an enquiry to Franke Sissons

You may also be interested in this related Company News: Football team get continued support from Franke Sissons Read Now