Door Maintenance and Troubleshooting 24 Hours a Day

Door Maintenance and Troubleshooting 24 Hours a Day

The recently expanded 247 Door Maintenance Division relies on Record’s nationwide network of engineers and enhances the company’s reputation for quality of product and aftercare.

“Our engineers can repair and maintain all types of commercial doors - manual and automatic - as well as every kind of roller shutter and security door. The Record 247 business is based on offering quick and efficient repairs to our customers ever growing requirements and now includes the maintenance of third party doors,” says Record’s UK Managing Director, Mark Barrie.

Record 247 operates from offices within the company’s Headquarters to offer a competitive and reliable service in all areas of the UK. As Mr Barrie explains “with a fleet of liveried vans positioned around the UK our trained engineers are on call to attend to emergencies 24 hours a day.

“We take great pride in the efficiency of our service and our troubleshooting ability. Many high street banks, retailers, local authorities and NHS hospitals place their trust with Record UK,” adds Mr. Barrie.

As stated in the British Standards (BS7036), automatic door installations should be serviced regularly by trained and knowledgeable engineers. Apart from ensuring that you have a safe installation regular servicing will significantly increase the expected lifetime of the equipment.

Record 247 offers special discounts on maintenance agreements signed up during your warranty period with Record UK. These agreements have reduced rates for spare parts as well as reduced call out charges should an emergency occur.

Record 247 can look after all types of automatic door systems not just Record products. Manual doors should also be regularly maintained, as a loose manual door (where the closer has failed) has the potential to cause serious injury.

The company will attend to reactive repairs to all types of commercial doors including all types of automatic doors, manual doors and roller shutters. With teams of repair engineers throughout the UK, Record 247 can attend to doors on the same day. The vans are stocked with all common components in order to complete repairs in one visit where possible.

As with servicing, Record 247 will attend to repairs and breakdowns of all types of automatic door systems with relevant parts competitively sourced through the trade.

Record 247 from Record UK also looks after the supply and distribution of all Record UK spare parts. Large stocks of common parts are held in both Wishaw and Farnborough where they can be uplifted or sent out for next day delivery.

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