In the hospitality sector, where guest expectations are high and operational margins often tight, energy efficiency has become more than a sustainability goal. From boutique guesthouses to large-scale hotels, operators are increasingly looking for ways to increase efficiency, streamline workflows, and extend the life of their assets. One area ripe for innovation? The laundry room.

Laundry operations are central to the guest experience. Fresh linens, plush towels, and well-maintained uniforms all contribute to the sense of comfort and professionalism that guests expect. But behind the scenes, laundry is also one of the most resource-intensive functions in a hotel. Water, energy, and labour costs can add up quickly, especially in high-volume environments. That’s where smarter equipment choices can make a real impact.

Engineering Meets Efficiency

Miele’s Benchmark series of commercial washing machines and dryers offers a thoughtful response to these operational challenges. Designed with both performance and sustainability in mind, the range includes models with load capacities from 9 to 35kg for washers and up to 44kg for dryers—making it adaptable to a wide variety of hospitality settings.

Recent additions to the Benchmark range, including 27kg and 35kg washing machines, reflect a clear focus on throughput and resource efficiency. These machines feature:

• High spin speeds (up to 542G), which reduce residual moisture and shorten drying times
• Compact heating elements that deliver the same power with less water and energy
• Up to 17% less water and 40% less energy usage compared to previous models

These improvements aren’t just technical—they translate into faster laundry cycles, reduced utility bills, and a lighter environmental footprint. For operators managing dozens or even hundreds of loads per day, the cumulative savings are substantial.

Sustainability Without Compromise

Efficiency doesn’t mean sacrificing care. The Benchmark series incorporates Miele’s patented Honeycomb Drum technology, which cushions fabrics during washing and drying. This gentle approach helps protect delicate items and extend the lifespan of linens—an important consideration for hospitality businesses managing tight margins and high turnover.

Durability also plays a role in sustainability. With robust construction and a long service life, Benchmark machines are built to withstand the demands of daily commercial use, reducing the need for frequent replacements and lowering long-term investment costs.

Designed for Real-World Use

Beyond performance and sustainability, usability is a key focus. Features like One Finger Touch automatic door locking and ergonomic loading systems are designed to reduce physical strain and streamline workflows. Uniform controls and connectivity options (LAN and WiFi via Miele MOVE) support integration into existing systems and simplify training for staff.

In busy hotel environments, where laundry teams are under pressure to deliver fast, consistent results, these design choices can make a meaningful difference. They help reduce errors, improve safety, and support a smoother, more efficient operation.

The Bigger Picture

Energy efficiency in hospitality isn’t just about saving money—it’s about future-proofing operations. With growing pressure from regulators, guests, and corporate stakeholders to demonstrate environmental responsibility, hotels and guesthouses must find ways to align their practices with broader sustainability goals.

In a sector where every detail counts, Miele 360PRO provides hospitality businesses with a holistic solution for all sizes.

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