Nullifire is ramping up its supply chain activities to bring next generation support to clients looking for a seamless solution in smart passive fire protection.

The CPG (UK) brand is benefiting from a multi-million investment including the redevelopment of CPG (UK’s) Wigan manufacturing plant and the launch of a new 16,000 pallet capacity distribution centre in Leicester – capable of dispatching up to 450 pallets daily.

Introduced to drive forward greater service levels, the changes introduced by CPG (UK) will bring significant improvements in Nullifire’s stock availability and logistics - and have been developed with emphasis on sustainability and customer experience.

As well as future-proofing its facilities, Nullifire has also invested in its FORS Silver Accredited fleet, and technology, in a project led by Transport Manager Adrian Furminger, from its Crayford logistics site.

Using its own vehicles has led to Nullifire improving the routing of orders, enabling it to expand the delivery area to cover outside the M25. As a result, now 99 per cent of Nullifire orders to London and the surrounding area are delivered the next day.

A software package that allows deliveries to be made using handsets with on screen signature capture is also driving forward improvements.

Next steps include the roll-out of tracking services to email or text customers with an ETA of their delivery and the extension of Nullifire’s in-house delivery programme to other parts of the country.

To reinforce the hallmarks of the brand and its commitment to customer experience, Nullifire has recently launched a campaign ‘It’s All About’ to showcase its credentials in service, as well as expertise, innovation and protection.

Nullifire’s Sales Director, Gary Pullinger, said: “Improvements to stock availability and logistics are an important area of our service, which we are putting in the spotlight through our ‘It’s All About’ campaign.

“As well as exceptional products, Nullifire is very much about outstanding service, delivered by a talented and committed sales and technical team who benefit from continuous investment to support them in their roles.

“Passive fire protection is a vital function and Nullifire sets out to deliver complete peace of mind across all elements of the specification process to ensure that a project has been completed correctly.

“Our ‘It’s All About’ campaign amplifies the different areas in which we operate and how we deliver this complete product and service package, to achieve that goal.

“It sets out the benefits of our industry-leading, single source approach, with support including monthly webinars, CPD seminars and a complete specification and technical service.

Offering a time proven and trusted solution for almost 50 years to specifiers, designers, facilities manager, contractors and installers, Nullifire’s intumescent and fire stopping solutions have a track record of performance and compliance - and are tested extensively by third body associations and the brand’s in-house technical team and are fully certified for a range of fire protection needs.

Nullifire’s continuous support, both online and on-site, includes initial product training, site solutions, a specification service, on-site technical assistance and inspections.

Support is also offered for the long term in areas including advice on maintenance schedules and even remedial work on damaged areas.

Nullifire is a CPG (UK) brand along with TREMCO, Flowcrete, illbruck, Dryvit and Nudura. Together these brands cover a wide array of different construction needs and provide a wealth of complex services, support and systems that are rarely found together.

More details at www.nullifire.com