As part of their continual business improvement process, John Anthony Signs carry out customer satisfaction surveys to make sure they are obtaining high standards of quality and service.
This survey monitors the company’s performance, response times, on-time deliveries, quality, service, installation performance and general communication and is analysed on a monthly basis.
John Anthony Signs are pleased to confirm that 95% of their customers stated that they would continue to use JAS and indeed, recommend them.
John Anthony Signs will continue to strive for 100% over the coming months and years.