Three 35 person, traction drive, 2-stop passenger/goods lifts were completely refurbished on Platforms 1-3 and 4-6 & 6 in order to enable all members of the public, including those with disabilities, to easily and safely access all parts of the station.

The project, managed by Stannah as Principle Contractor, involved the complete replacement of the original 1963 lifts; including new lift cars and gear, new motor room equipment, refurbishment of the motor room, all building work to open up the waiting area on the covered bridge and closing off the tunnel access. Each lift was worked on in turn in order to minimise disruption for both staff and public on the station.

The new lifts provide independent pedestrian and disabled access to all platforms. Before the refurbishment people needing to use the lift had to be accompanied by Virgin Rail staff as the old lifts had double shutter gates that were heavy and difficult to manoeuvre, and the route was not really suitable for independent public access. The lifts on Platforms 1-3 and 4-5 are through lift cars, with a single entry on each landing and a clear access of 1250mm wide x 2100mm high.

The lift specification
Each of the lifts at Stafford Stationis a traction drive 35 person 2750kg with a contract speed of 1.00 metre per second. The internal car dimensions are 2570mm deep, 1950mm wide and 2200mm high.