The Bathroom Association welcomes QURE Group as its newest affiliate member, further strengthening the Association’s commitment to supporting consumer confidence and business excellence across the bathroom industry.

QURE Group brings a wealth of specialist knowledge in resolving disputes and unpaid invoices across home improvement, renewable energy installations, and construction sectors. Their Chartered Trading Standards Institute (CTSI)-approved mediation service provides homeowners, installers, trade associations and retailers with flexible, efficient, and cost-effective solutions designed to de-escalate tensions and resolve disagreements swiftly and fairly.

Tom Reynolds, Chief Executive of the Bathroom Association, commented, “QURE Group’s industry-leading expertise in impartial dispute resolution is a valuable addition to our affiliate network. They offer a powerful resource to our members, helping them enhance customer satisfaction, safeguard their reputation, and resolve issues efficiently and professionally. This partnership underlines our ongoing commitment to raising standards and protecting consumers across the bathroom sector.”

QURE Group’s team of experienced mediators is recognised for their calm and measured approach to handling complex disputes. Their tailored services support businesses in demonstrating accountability, avoiding costly legal actions, and maintaining healthy cash flow, particularly in cases involving delayed or disputed payments.

Scott Robinson, Managing Director of QURE Group said, " We specialise in resolving disputes across the home improvement industry, helping businesses maintain trust, uphold standards and move forward with confidence. We are excited to be members of the Bathroom Association, whose commitment to raising standards, supporting professionals and driving positive change mirrors our own. It’s a great opportunity for us to offer our services to fellow members and play our part in strengthening the bathroom sector, making it better for businesses, and more positive for customers too.”

This partnership will give Association members new tools to bolster consumer trust, navigate disputes more effectively, and uphold high standards of professionalism throughout the customer journey.