Bennion & Sons, a West Yorkshire-based member of The VEKA UK Group's Approved Installer Scheme has fabricated and fitted a comprehensive window installation for its local Samaritans.
The company, established in South Kirkby more than 100 years ago, started out as a building contractors before focusing on window, door and conservatory manufacture in the mid 1980s.
“Three of the Samaritans' volunteer staff had used our services before”, explains Managing Director, Sam Bennion. “We were thrilled that their positive experiences with our company translated into additional work and customer loyalty, even in the context of their work premises.
“Word-of-mouth referrals such as this are a great and affirming way to win business, and we find that our Approved Installer status certainly helps to reinforce our credentials with new and prospective customers. Pair that with the huge variety of promotional materials, exclusively available to Approved Installers through the online Marketing Hub, and we're able to promote ourselves in a truly professional way that instils customer confidence from the outset.”
The job involved installing 18 new windows and a porch, and took five men two days to complete.
“We were one of the first manufacturers to adopt VEKA's new M70 profile”, Sam continues, “and we were pleased to use it in this installation. It's the latest in a family of products from The VEKA UK Group that has long been considered 'the industry standard' for versatility, performance and adaptable good looks.
“The Samaritans were very pleased with our work, and – thanks to their new M70 windows – their offices will now undoubtedly be a more comfortable, safer and more secure place to work. The heating bills will no doubt improve too!”
Jayne James, Director at Wakefield Samaritans added: “The whole experience of working with Bennion & Sons was second to none. As a charity our funds are very tight, so we have to ensure that a huge outlay such as our new window project is both value for money and of a high standard. Bennion & Sons far exceeded our expectations. The price was extremely competitive but, more importantly, the quality of the product and workmanship – both internally and externally – was outstanding. They even cleaned all the windows, inside and out!
“All our volunteers are happy with the end result, feeling much more comfortable having opening windows, and much more secure with our new porch. We've even had comments from our neighbouring businesses saying what a good job we’ve had done and what a huge improvement it’s made to the building! I would have no hesitation in recommending Bennion & Sons to anyone, and some of our volunteers have already taken down their details for their own use.”
Amy Grundy, National Sales Manager for the Approved Installer Scheme added: “The quality of Bennion & Sons' work for local customers won them this job for the Samaritans – a good example of the standard at which our Approved Installers operate. The VEKA UK Group is proud to congratulate them on another job well done!”