British Ceramic Tile has achieved re-certification for ISO 9001, and has received this certification for the latest upgrade to the ISO 9000 standards series – ISO 9001:2008. This internationally recognised standard for quality management (QM), which also necessitates re-assessments and surveillance audits, is only awarded to world-class companies that can demonstrate and verify continuing overall effectiveness in QM processes.

“This is a direct result of our whole company working together to ensure the highest quality products and services are in place for our customers. It also acknowledges our ongoing commitment to utilise the concept of quality and continuous improvement in carrying out our business functions,” said Tom McMurtrie, Sales and Operations Director.

“But it is not just about compliance with a set of standards or legal obligations, it is about developing a competitive edge. We are leading the world in ceramic tile manufacturing here in Devon.”

British Ceramic Tile can also announce that it has successfully completed, ahead of schedule, its annual ISO 14001 environmental surveillance audit. Comments Mandy Smith, QMS Manager: “Compliance with environmental standards is important to every employee in the company, to the local community and to our customers. This very successful audit is another example of British Ceramic Tile’s commitment to excellence in business practice.”

British Ceramic Tile was awarded the prestigious ISO 14001 certificate of conformance for reaching international standards of environmental management. This certificate specifies a framework of control for an Environmental Management System against which an organisation can be certified by a third party. This also illustrates British Ceramic Tile’s dedicated approach to responsible manufacture and improving its environmental credentials.

British Ceramic Tile is committed to sustainability and reducing its impact on the environment. It has invested £20m in creating a world class manufacturing facility, using state of the art technology designed to world leading standards of energy efficiency.

Locally sourced raw materials combined with its direct ‘from the factory’ approach means lower transport miles, helping to reduce environmental pollution, and offering a recognised quality product, made in Britain.