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Vaillant's new connected solution for fuel poverty

Vaillant's new connected solution for fuel poverty

With 2.53 million households in the UK classified as fuel poor, Vaillant is turning to connected technology to help social housing providers alleviate fuel poverty and increase energy efficiency across their housing stock.

They have developed a new social housing gateway that allows social landlords to remotely monitor boilers within their housing stock to manage energy costs, reduce downtime and accelerate repairs.

Compatible with ecoFIT/ecoTEC sustain and ecoTEC pro boilers, the gateway uses the GSM (Global System for Mobile communication).

GSM is used by all major mobile phone networks in the UK and is regarded as the most secure communication standard, providing reassurance that data will be safe. Furthermore, using GSM eliminates the need to use a tenant’s Wi-Fi connection.

The system detects underperforming boilers that are using too much energy, whilst remote monitoring allows landlords to monitor energy consumption and set optimum performance and comfort settings for their tenants.

To minimise costly and unnecessary service visits, the software can provide a predicted date of when the system water pressure will drop below the failure point, or notify the landlord when any connected boiler falls below the required water pressure.

Landlords can then contact the tenant and send them one of Vaillant’s instructional videos on how to repressurise the boiler, or if necessary, arrange for an engineer to visit to prevent the issue from escalating.

The social housing gateway will provide insights on each boiler to help improve ‘first time fix’ rates by suggesting example fixes for fault codes based on historic success. It can even determine the quickest route for an engineer to visit multiple properties in one day.

The software can be interfaced with existing programs, such as housing or asset management systems. This integration means multiple pieces of software can all be managed from one common interface, making for a smoother process and removes the need for further staff training on new software.

To assist with the decision-making process, Vaillant has developed a trial portal which allows social landlords to sample the benefits of having such data at their disposal.

The portal has much of the functionality of the full version, including the ability to view boiler health information, receive fault alerts and export jobs to engineers.

For more information, click here.

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Vaillant Group

Vaillant Group

140 years of innovation

The Vaillant Group are a global leader in the development of high-efficiency heating and hot water products.

Founded in Germany over 140 years ago, the Vaillant Group supplies innovative solutions to more...
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T0345 602 0262
 0344 693 3133 Tech Dept.
E[email protected]
WVisit Vaillant Group's website
 Nottingham Road, Belper, Derbyshire, DE56 1JT

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