In today’s fast-paced world, the way we live, work, and receive deliveries is constantly evolving. With this comes new challenges for building safety, security, and compliance. For The Safety Letterbox Company, based in South Wales, these challenges are an opportunity to innovate. For more than 39 years, the company has specialised in designing and manufacturing secure mail and parcel solutions that protect people, property, and information. As a proud UK manufacturer and part of the international Renz Group, they combine local craftsmanship with global expertise to deliver products that go beyond meeting regulations.

What sets The Safety Letterbox Company apart is their close collaboration with architects, developers, and fire authorities. Every solution is tailored to real-world environments, ensuring functionality, compliance, and design integration. From large-scale residential projects and student accommodation through to commercial offices and public-sector buildings, their products are trusted by professionals across the built environment.

2 Hour Fire Protection You Can Rely On

Fire safety remains a central focus for The Safety Letterbox Company. Their 2-Hour Fire Rated Mailboxes & Smart Parcel Boxes are specifically designed to contain fire for up to two hours, tested and certified to the BS EN 1363-1:2012 standard. By helping to protect escape routes and limit the spread of flames, they provide valuable extra time for safe evacuation and reduce the potential for damage.
This approach was recently put into practice at The Brickyard development, a modern residential scheme where fire safety was a top priority. The project incorporated both 2-Hour Fire Rated Mailboxes and Parcel Boxes, ensuring that residents’ deliveries were kept secure without compromising on fire protection. By integrating safety and practicality, the solution demonstrates how compliance and convenience can work hand in hand in today’s high-density living environments.

Raising the Bar on Safety: TS009 Certified Mailboxes

One of the most significant developments in mail security in recent years has been the introduction of New TS009 Certified Mailboxes. The Safety Letterbox Company’s new range, which includes the COM 1 TS009 Vertical and COM 2 TS009 Horizontal models, has been developed to meet Secured by Design’s TS009:2019 standard. This certification ensures protection against some of the most common risks in mail delivery, including tampering, theft, and fishing attempts.

These mailboxes are built with anti-fishing features and incorporate a Robust Union Key Prime 3-point locking mechanisms, certified to EN1303:2015. Whether installed as individual units or grouped into banks for larger developments, they provide a high level of assurance for residents, housing associations, and building managers alike. With mail theft and identity fraud on the rise, these solutions directly address one of the most pressing security concerns of modern living.

Supporting First Responders: Secure Information Boxes

Another innovation driving safer buildings is the introduction of Secure Information Boxes (SIBs). In emergency situations, time is critical, and responders need instant access to accurate information. SIBs provide a secure location to store vital building details, such as floor plans, evacuation routes, and fire safety procedures. Installed at key entry points, they allow emergency services to act swiftly, improving response times when every second counts.

These boxes are an essential feature in many residential and commercial developments, aligning with UK fire safety regulations.

A recent example is the Unite Students development, where The Safety Letterbox Company supplied Secure Information Boxes as part of the wider fire safety strategy. With thousands of students living on site, providing emergency responders with quick access to accurate building information was a crucial step in ensuring safety for residents and staff alike.

A Complete Portfolio for Modern Developments

From TS009 Certified Mailboxes to Secure Information Boxes and 2 Hour Fire Rated Mailboxes, The Safety Letterbox Company offers a portfolio that balances compliance with practical, design-led solutions. Each mailbox is manufactured in the UK, reflecting the company’s commitment to quality and accountability. And with bespoke design options available, they can adapt to the unique demands of individual projects.

For developers and building managers, this means a partner who not only supplies products but also provides guidance on compliance and best practice.