The daily delivery of parcels from all carriers and in all shapes and sizes places an ever increasing demand on the concierge team. The eConciergebox meets this challenge head on, and largely removes the need for Concierge services to intervene in both receipting incoming parcels and subsequently ensuring that each parcel reaches its intended recipient.
The eConciergebox hardware is specifically configured to suit the number of apartments and residents in any given building, and the distribution of box sizes is specified in line with current postal data.
From a software perspective the process has been carefully designed to enable rapid delivery and ease of collection whilst at the same time providing proof of delivery and preserving the anonymity of each resident.
These web enabled systems use a smart interface to automate delivery and collection of parcels. In the process they ensure direct electronic communication between the resident and carriers. This removes the day to day burden of parcel management from the concierge function whilst still ensuring they retain over control.
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