The Challenge

Premier Loft Ladders received an enquiry from Magnus in Edinburgh who discovered Premier Loft Ladders through an internet search. Magnus’ goal was to purchase a sturdy retractable ladder as part of a larger project; altering the loft space to function as a study, separate from the living area below.

The ladder had to offer reliable, safe access to and from the loft whilst bearing in mind a high ceiling of 3.5 metres with restricted space for the ladder to deploy when opening. Ease of operation was also of great importance to Magnus so that deploying and stowing the ladder away could be made as effortless as possible.

The Solution

With a heavy-duty aluminium structure and space saving qualities, the Supreme Electric from Premier Loft Ladders was chosen for this application.

The Supreme Electric comes with a reliable motor, hard wired to the main supply via a control box and backup battery so it can be deployed and retracted effortlessly with the push of a button! Hard wired switches were also supplied, one on the landing and one in the loft area next to the opening so the ladder can be operated from above and below.

The ladder itself features large treads (140mm deep) and a telescopic hand rail as standard, with an additional handrail added for this specific application providing safe, easy access to and from the loft.

Installation Challenges

After the Supreme Electric ladder had been installed, there was found to be an issue preventing it from operating automatically. During this time Magnus could still use the ladder manually, thanks to the override option and counterbalance spring design.

Premier Loft Ladders worked with Magnus and his electrician to try and resolve the issue. This included checking warning indicators and working through a trouble-shooting guide. Unfortunately, it was not possible to fully diagnose the problem.

As such, they sent replacement components for the ladder which were successfully installed by a different firm to the original installation team. After this point the ladder operated perfectly as intended for which Magnus was very grateful.

The Results

A perfect solution was achieved for Magnus. The Supreme Electric ladder was positioned comfortably in the available space and gave him a safe, reliable access to and from the loft.

Magnus was very pleased with the Supreme product and the installation, adding, “your polite and patient service - and that of your colleagues - has been great and I wouldn't hesitate to recommend you”

To learn more about the Supreme Electric loft ladder, please visit https://www.premierloftladders.co.uk/product-range/electric-loft-ladders/supreme-electric-loft-ladder/, email at sales@premierloftladders.co.uk or call on 0345 9000 195.