Northumbria Specialist Emergency Care Hospital is using the Daikin on Site remote monitoring system to ensure facilities are available to care for seriously ill and injured patients.

Launched in February, Daikin on Site (DoS) was developed to provide a browser-based real-time view of a site’s chiller and AHU operation.

DoS has been installed at a number of sites throughout UK and Europe, including Northumbria Specialist Emergency Care Hospital in Cramlington.

The building has three Daikin Applied 1150kW air cooled inverter screw chillers to cope with the demand of the hospital.

Due to the critical nature of the building and the need for the water chillers to be available to service operating theatres and wards 24 /7, the hospital trust entered into a maintenance contract with Daikin Applied Service.

DAPS were able to offer DoS as part the contract, which brought a new dimension in remote monitoring of the chillers.

A DoS enhanced chiller is equipped with a LAN address embedded in the controller, once activated with an internet connection the chiller connects to the DoS cloud and begins to send real-time information which is then stored in the cloud.

This information can be retrieved by a DAPS technician, remotely enabling review of historical trends or issues. In the event of an alarm on the chiller an email is sent to the DAPS service team and the unit can then be accessed by a technician.

Alternately they can use the real time history, look at the operating condition of the unit prior to a fault or an alarm occurring and assess what is required to bring the unit back into full operation. A technician is then dispatched to site with the right parts to give a first fix and bring a failed unit online quickly.

For the trust, this means that response times is now measured in minutes not hours, in fact in most cases when a fault occurs a DAPS technician is already looking at the problem before the customer is aware of an issue.

This was put to the test in a recent incident, when a problem occurred on the chiller installation over the holiday period affecting all three units.

This was put to the test in a recent incident, when a problem occurred on the chiller installation over the holiday period affecting all three units.
With this information, it was possible within a few minutes for the technician to make adjustments to the unit controls to overcome the issue while leaving the units in safe operating condition and advise the client the likely cause of the external problem all without an engineer stepping foot on site.

Find more information on Daikin on Site here